Privacy Policy

I. Introduction

This Privacy Policy is provided by White House Hotel, located in Katagla ('we', 'us', 'our'). This Policy outlines how we collect, use, secure, and share information of our guests and visitors to our website.

II. Collection and Use of Personal Data

We collect information such as name, email address, contact details, and credit card information when you book a room with us or use any services on our website. This data is used to ensure we can provide you with the best possible service, complete transactions, and communicate with you about your booking.

III. Protection of Personal Data

We use suitable security measures to protect the information we collect. This includes, but is not limited to, encryption, firewalls, and access controls.

IV. Sharing of Personal Data

We do not sell or rent your personal data to third parties. However, we may need to share your information with service providers who perform services on our behalf, as is necessary to provide our services to you. These providers are bound by confidentiality clauses and are not allowed to use your personal data for other purposes.

V. Your Rights

You have the right to access, correct, or delete your personal data. You may also opt-out of receiving marketing communications from us.

VI. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes your agreement to the updated policy.

Cancellation Policy

I. General

Your booking at White House Hotel is subject to the following cancellation policy:

II. Cancellation and Refunds

1. Cancellations made within 7 days of the check-in date will be eligible for an 80% refund, minus any convenience fees.

2. No refunds will be issued for cancellations made less than 7 days before the check-in date.

3. Cancellations made between 8 to 15 days before the check-in date will be eligible for a 100% refund, minus any convenience fees.

III. Convenience Fees

All bookings are subject to a non-refundable convenience fee, which is charged at the time of booking.

IV. Modifications

If you need to change your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional fees.

V. No Shows

If you fail to check in on the scheduled date without prior cancellation, it will be considered as a 'No Show', and no refunds will be given.

VI. Force Majeure

In circumstances that are beyond our control (i.e., events of force majeure), where we cannot provide you with the booked service, we will do our best to find a suitable alternative. If this is not possible, we will refund the booking, excluding any convenience fees.

VII. Changes to the Cancellation Policy

We reserve the right to modify or replace this cancellation policy at any time. We will notify you of any changes by posting the new policy on this page.

Please contact us if you have any questions about our Privacy or Cancellation Policies.